[Resolved] PB-AMD-01 Server Frequent Restart

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Update Five (2nd April 05:20AM IST)

We have rebooted the node so the new Kernel take effet. Hope the issue is now resolved. We will keep an eye on it.

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Update Four (2nd April 00:15AM IST)

After several research we also came to know about the issue with Linux Default Kernel (4.18.0-372.13.1.el8_6.x86_64) with AMD CPU.

Reference - https://bugzilla.kernel.org/show_bug.cgi?id=219009

So we have applied Kernel (6.1.2-1.el8.elrepo.x86_64) via ELRepo. But to apply the new Kernel the server needs to reboot once more. But we are trying to appply the Kernel without Rebooting.

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Update Three

We have go through some Following Link and found the Random Reboot is due to the AMD/AMD Supported Motherboard Common Bugs. Here is some reference. We already Informed the DC regarding these and they go through it.

https://community.amd.com/t5/pc-processors/if-your-system-restarts-randomly-check-that-your-cpu-is-not/td-p/547549
https://forum.proxmox.com/threads/host-server-keeps-restarting-randomly.123564/post-537638
https://community.amd.com/t5/pc-processors/pc-keeps-restarting-by-itself-after-i-turned-on-auto-oc/td-p/573978
https://community.amd.com/t5/pc-processors/random-restarts/m-p/571756#M50451
https://forums.unraid.net/topic/109330-solved-server-keeps-rebooting-randomly-once-a-day/
https://linustechtips.com/topic/1298348-ryzen-reboot-at-idle-solved-rma/

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Update Two

Testing the Hardware in-Progress.

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Update One

DC is going to start the Maintenance. We will update the progress.

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Dear Valuable Clients

Hope you have notice there is some Frequent Restart of the Server for last 2 Days. First DC Informed there was some NIC Issue which they Fixed. But Still we saw the Restart happened today. Here is the Last Message which we received from the DC.

We also Did some Tweak in the Server to see if there is any Further Reboot happened or Not. If it's happen again we should move with the DC to prevent the issue Permanently.  The Test will take around 4hrs. Here is the reply from the DC.

Hope the Server won't restart.

Best Regards
ServerHosh Team